Co-designing climate services ‘in context’: Climate in Tandem, a process- and decision-led framework and online guidance

14:00 Tuesday 28 May

SS011 • OC063

Room S16


Elizabeth Daniels (United Kingdom) 1; Sukaina Bharwani (United Kingdom) 1; Ruth Butterfield (United Kingdom) 1; Julia Barrott (United Kingdom) 1; Åsa Gerger Swartling (Sweden) 1; Gregor Vulturius (Sweden) 1; Brenda Mwalukanga (Zambia) 2

1 - SEI; 2 - University of Zambia / Lusaka City Council


The development of a comprehensive overarching framework (and online guidance) to support climate information providers, intermediaries and users in a collaborative process to co-design climate services that are institutionally embedded and sustainable in the longer-term.


The Climate in Tandem framework has been developed from: a review of climate services literature and frameworks; an analysis of a survey distributed to climate service providers, intermediaries and users; empirical evidence from two climate services-related projects (in southern African urban context and Swedish forestry sector); and, feedback from a potential user to create an initial ‘user pathway’ through the framework. Using the framework structure, online guidance has been developed on the online knowledge sharing platform, weADAPT.


Barriers to the uptake and use of climate information for decision-making remain. Co-exploration, co-production, knowledge brokering, and transdisciplinary approaches can support narrowing the gap in the production and use of scientific information in decision-making. With some notable exceptions, current climate services frameworks do not address the design process of climate services with users to address their needs. We find limited examples of structured guidance to practically support co-production processes and where they do exist, they are predominantly sector-, location- or user-specific. Building on strengths identified in other frameworks, we propose a seven-step framework, Climate in Tandem. The framework consists of a systematic and structured set of practical guiding questions offering an overarching structure for providers, intermediaries and users to work together to design effective, institutionally embedded and sustainable climate services. The notions of co-exploration, co-production and knowledge brokering are central to the framework. The framework will be further refined and tested through case studies.


The provision of high-quality, accessible climate services that are tailored to and informed by the needs and decisions of users is key to advancing climate and development agendas. We propose a way forward, with the introduction of Climate in Tandem. The facilitation of a standardised, yet context-specific approach to co-designing climate services increases the potential for learning, and the opportunity to transfer learning from one context to another. An online, interactive version of Climate in Tandem provides resources underpinning each framework step to guide providers, intermediaries and users in climate service design and to share lessons learned from applying the framework.